 to ensure skill levels are retained
Reprographics Tasks
Prepare presentation material, photocopying and collating documents for the department (and managing stock ordered from the London office)
Laminating of documents
Deliver the work to the banker or inform them when ready if high workload
Machine maintenance (printers, electric puncher and guillotine): call technicians + calibration
Ensure working order of all machines, check paper supply
Train new operators, permanent and temporary employees
In charge of ordering all stationary supply and all supplies for the repro operations
Admin Tasks
Maintain databases & spreads spreadsheets relative to call-outs of technicians and order of repro supplies
Order couriers
Document sorting and managing the department’s archives
Carry out any task which may help the smooth running of the department
Manage throughput of all work requests to the department, assessing deadlines, availability, work type and determining whether work remains onshore or offshore
Develop and maintain strong working relationships with clients to better understand and service their needs ensuring all customers have a positive experience using Creative Services
Understand how the Clients work in order to obtain an expected deadline. Negotiate and agree deadlines, prioritise and assign resources to meet business demand&redirect_uri=https://bibliojobs.net/ofertas-de-trabajo/1183-document-specialist-en-madrid){kind=logo}
The Document Specialist role covers all aspects of desktop publishing, reprographics and workflow. DTP/Reprographics Coverage: Create and process Client presentations for the Investment Banking Division from typed, handwritten or existing information, using a range of software as required in a timely manner. In addition, support all reprographics services like printing, binding, lamination etc. as well as administrative activities. To produce work of a high standard in terms of accuracy and quality, to liaise with the bankers in a professional and helpful manner at all times, and to ensure that a smooth hand-over occurs with the operators on other shifts/locations. Liaising with the Morgan Stanley local Office Manager, London based Shift Managers and Author Advisor/Trainer over workflow and quality.
Desktop Publishing Produce sophisticated presentations for investment Bankers as per instructions and using appropriate software Ensure work adheres to all best practices and style guidelines, unless otherwise specified and work toward 100% accuracy against style, brief and spelling Own and take responsibility for the work in terms of the final product, e.g. consistency, accuracy and quality Proof reading of documents Organise work effectively to ensure deadlines are met and lead by example to team members Liaise with Clients, offering professional support and excellent customer service at all times Answer the telephone in a timely manner, dealing with the caller professionally or escalating to relevant person if unable to do so Follow instructions on the work request sheet and ensure job is discussed with other RRD colleagues to capture any additional instructions. Ensure team members follow process Work to continually improve your knowledge of the core software applications and provide any testing, piloting and support for new template and platform rollouts in line with business requirements Attend additional training classes as and when necessary (according to business needs) to ensure skill levels are retained Reprographics Tasks Prepare presentation material, photocopying and collating documents for the department (and managing stock ordered from the London office) Laminating of documents Deliver the work to the banker or inform them when ready if high workload Machine maintenance (printers, electric puncher and guillotine): call technicians + calibration Ensure working order of all machines, check paper supply Train new operators, permanent and temporary employees In charge of ordering all stationary supply and all supplies for the repro operations Admin Tasks Maintain databases & spreads spreadsheets relative to call-outs of technicians and order of repro supplies Order couriers Document sorting and managing the department’s archives Carry out any task which may help the smooth running of the department Manage throughput of all work requests to the department, assessing deadlines, availability, work type and determining whether work remains onshore or offshore Develop and maintain strong working relationships with clients to better understand and service their needs ensuring all customers have a positive experience using Creative Services Understand how the Clients work in order to obtain an expected deadline. Negotiate and agree deadlines, prioritise and assign resources to meet business demand
Requisitos
Estudios mínimos: Diplomado - Biblioteconomía y Documentación.
Experiencia mínima: Al menos 3 años.
Requisitos mínimos: - FLUENT ENGLISH. - Excellent software skills - Word, Excel and PowerPoint. - Evidence of customer care. - Excellent attention to detail. - Excellent written and verbal communication skills. - Strong organisational skills, able to prioritise and multi-task. - Experience of working in a highly pressurised banking environment. - Experience of working shifts desirable.
Requisitos deseados: - Team oriented. - Patient, works well under pressure and to deadlines. - Able to accept responsibility. - Displays integrity and honesty. - Discrete with sensitive information. - Flexible and willing to adapt according to business needs. - Able to learn and work within a fast paced environment. - Initiative, is proactive and resourceful. - Confidence.
Información de contacto
https://www.infojobs.net/madrid/document-specialist/of-i5b2195bd1c4458906a7e3df3834d88
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